What is the return policy at Mobile Janitorial Supply?
During the COVID-19 period ALL SALES ARE FINAL and there will be NO RETURNS or REFUNDS permitted.
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Any returns made to Mobile Janitorial Supply must be made within 7 days of receipt of the order. Any returns made due to customer error are subject to a 15% restocking charge.
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Any returns made after 7 days are subject to a 15% restocking charge and will be decided at the discretion of Mobile Janitorial Supply.
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Any returns made when purchased from a business credit account the credit will be issued back to your account (No Exceptions). Cash credit cannot be issued if original purchase was made on a credit account.
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If purchase has been made in store in cash, we will issue a cash credit, or you may use the credit in store.
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If purchase has been made by credit card, then the credit will be issued back on the credit card used for that purchase.
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There will be NO RETURNS accepted on any equipment purchases that has been used. Only unopened, non-used, equipment may be refunded.