Frequently Asked Questions
Everything you need to know about ordering, delivery, pricing, and returns.
Mobile Janitorial Supply is a wholesale distributor of Janitorial, Equipment, Packaging, Safety and Foodservice supplies that sells direct to businesses and other distributors.
Our offices and warehouse are located at 3066 E. La Palma Ave., Anaheim, CA 92806.
We are open Monday through Friday from 6:30 AM to 3:00 PM.
Yes, we have a beautiful outlet store located in front of our warehouse that services all businesses in every industry along with the general public. We specialize in wholesale distribution direct to business.
We service the counties of Orange, Los Angeles, Riverside, San Bernardino, San Diego, along with surrounding counties. We also ship out of state.
Yes, Orange County has a minimum order requirement of $399.00. Los Angeles County has $399.00. Riverside and San Bernardino County have $399.00 and San Diego County has a minimum order requirement of $699.00.
Yes, we offer free delivery on qualifying orders. Orange County, Los Angeles, and Inland Empire orders over $399 ship free. San Diego orders over $699 ship free. All other orders ship via UPS Ground. Orders usually ship in 1-2 days.
Yes, all free dispenser programs are decided on an individual basis and require approval by management.
Yes, we are volume buyers of every product we sell and we are a true wholesale company. Save yourself some time and let us know what we need to beat and we will get it done.
Yes, we offer all credit cards and also payment by ongoing credit card authorization, cash, business check, in addition to credit terms for businesses. Please note: Credit terms only considered if $500.00 per month is spent.
You can easily place an order by:
• Calling us at (714) 779-2640
• Fax at (714) 779-7789
• Email your order to orders@mobilejanitorialsupply.com
• Order online at mobilejanitorialsupply.com
We sure do. We have one of the best websites in our industry. At our website you can not only purchase products but you can also obtain MSDS information, view several catalogs and download forms.
Any returns must be made within 7 days of receipt of the order. Returns due to customer error are subject to a 15% restocking charge, and the customer will be responsible for return freight.
Returns made after 7 days are subject to a 15% restocking charge and will be decided at the discretion of Mobile Janitorial Supply.
Credit account purchases: credit will be issued back to your account (no exceptions). Cash credit cannot be issued if original purchase was made on a credit account.
In-store cash purchases: we will issue a cash credit, or you may use the credit in store.
Credit card purchases: credit will be issued back to the card used for that purchase.
NO RETURNS OR CREDIT on any equipment that has been used or opened. Only unopened, non-used equipment may be returned. All warranty work is done through the manufacturer. Mobile Janitorial Supply will gladly assist in warranty repairs.
Fuel Surcharge Policy (California Deliveries)
Mobile Janitorial Supply is committed to transparent and fair delivery pricing throughout California. Due to the volatility of fuel costs within the state, particularly in Southern California, a fuel surcharge may be applied to delivery orders when necessary.
If the California On-Highway Diesel Fuel Price, as published by the U.S. Energy Information Administration (EIA), exceeds $5.00 per gallon, a fuel surcharge of $6.95 will be applied per delivery.
This surcharge will be clearly itemized on the customer's invoice as a separate line item labeled “Fuel Surcharge.”
If the published California diesel fuel price falls below $5.00 per gallon, the fuel surcharge will be removed accordingly.
Mobile Janitorial Supply reserves the right to modify, adjust, or discontinue this policy at any time without prior notice based on changes in fuel costs, operating expenses, or market conditions within California.
Still have questions?
Our team is here to help. Reach out and we'll get back to you right away.